Requisition ID: 843568
Store #: 00P392 Eyebuydirect Kiosk
Position:Full-Time
At EyeBuyDirect, we’re on a mission to become the world’s most loved online eyewear brand and a one-stop-shop for all your prescription eyewear needs! Our vision is to make quality eye care accessible to everyone, improving our customers’ lives and thereby being the world’s most diverse ecosystem for optical consumers! We’re all about making possibilities available to everyone - and that includes our employees! We offer a wide range of career paths, whether you're looking to transition between departments or aspire to take on more managerial responsibilities.
EyeBuyDirect is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.
The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.
MAJOR DUTIES & RESPONSIBILITIES
• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management
BASIC QUALIFICATIONS
• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change
PREFERRED QUALIFICATIONS
• Previous customer service & retail experience
One of the largest ophthalmic companies in the world that provides eyecare professionals job opportunities across many well known brands in employed, sublease, or franchise opportunities in the United States and Canada. Learn more »
