Requisition ID: 862734
Store #: 005125 Sunglass Hut
Position:Full-Time
At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
GENERAL FUNCTION
A licensed Optician at Sunglass Hut will serve as an ambassador of the Sunglass Hut brand by delivering great service through the Sunglass Hut Experience. You will be an on-the-floor leader, filling ophthalmic sunglass prescriptions and fitting/adapting lenses and frames. In addition, you will be performing all functions related to the Sunglass Hut Experience and Store Operations to support and assist management in achieving sales goals., Including learning and maintaining knowledge of the policies and procedures for opening, closing, and operating the store.
MAJOR DUTIES AND RESPONSIBILITIES
- Welcome all customers, set expectations with customers
- Custom fit glasses & precisely place prescription in lenses
- Acts as a leader in optical acumen
- Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
- Assists team with complex product needs & prescriptions
- Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
- Proactively, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
- Ability to multi-task, prioritize & manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs & competencies
- Take pride in store appearance, help to keep store clean, attractive & organized
- Resourceful, self-motivated with a desire for continual learning, improvement & results
- Adhere to company policies & procedure, including discounts, promotions & inventory management
BASIC QUALIFICATIONS
- High School graduate or equivalent
- State Licensure in Opticianry
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
PREFERRED QUALIFICATIONS
- Previous customer service & retail experience
One of the largest ophthalmic companies in the world that provides eyecare professionals job opportunities across many well known brands in employed, sublease, or franchise opportunities in the United States and Canada. Learn more »
