Clinical Application Specialist
Company:
TECLens is a small medical technology company with an entrepreneurial mindset and culture. We dream up and invent transformational solutions to vision care challenges facing hundreds of millions of people. We are looking for highly skilled, motivated, creative and dependable contributors to join our team.
Position Description:
Clinical field team member responsible for providing on-site medical and technical support at clinical trial sites. This role serves as the primary liaison between TECLens and clinical investigators, ensuring proper device operation, protocol compliance, and optimal patient outcomes.
Compensation:
Competitive, commensurate with experience. Details available upon request.
Location and Travel:
- Remote / Home Office (US-based)
- Up to 90% of international travel to clinical sites (Latin America, Asia/Pacific)
- Must possess valid US passport
General Candidate Description:
- Clinical professional with experience in ophthalmology or optometry environments and hands-on patient care
- Comfortable working independently in international clinical environments with minimal supervision
- Strong interpersonal skills with ability to build relationships with physicians, clinical staff, and patients across diverse cultures
- Adaptable problem solver with enough technical background to troubleshoot issues in real-time during clinical procedures
- Excellent communicator who can translate technical concepts for clinical audiences
- Self-starter comfortable with extensive travel and variable schedules
Background:
TECLens (www.TECLens.com) is developing a completely novel vision correction technology based on quantitative corneal crosslinking, or qCXL™. The qCXL™ system has 4 primary components:
- A single use disposable therapy delivery device that delivers therapeutic ultraviolet light (UV) and treatment monitoring ultrasound (US)
- A user interface console that houses the controlling computer and the UV and US systems
- A photoactive drug that interacts with the UV to provide corneal strengthening that results in refractive change
- A computational treatment planning suite (TPS) that calculates an optimized plan for each patient's specific needs and provides a control point that the US system monitors during the procedure
The Clinical Application Specialist will be present at clinical sites during site training and patient treatments to ensure proper system setup, assist clinical staff with device operation, monitor protocol compliance, and provide real-time troubleshooting support.
Responsibilities:
- Provide On-Site Support at clinical trial sites during all patient treatment procedures
- Train and Support clinical investigators and site staff on proper CXLens system setup, operation, and patient preparation
- Ensure Protocol Compliance by monitoring adherence to study procedures and documentation requirements
- Troubleshoot device and procedural issues in real-time during clinical treatments
- Communicate with TECLens engineering and clinical teams to report site feedback, device performance, and any adverse events
- Document site visit reports, training records, and clinical observations
- Assist with scleral lens fitting assessments and patient preparation procedures
- Support regulatory inspections and site audits as needed
- Monitor inventory of clinical supplies and coordinate shipments to study sites
- Build Relationships with clinical investigators and site coordinators to ensure smooth study operations
Ideal Candidate:
OD (Doctor of Optometry) with scleral contact lens fitting experience or prior medical liaison experience, such as ophthalmology/optometric technician or
BS in Engineering, Engineering Technology, or related technical field with 3+ years clinical ophthalmology/optometry experience
Additional Qualifications:
- Experience with scleral lens fitting and assessment highly desirable
- Direct experience with corneal topography, pachymetry, or other ophthalmic diagnostic equipment strongly preferred
- Prior experience supporting clinical trials or medical device field support preferred
- Working knowledge of GCP (Good Clinical Practice) and clinical trial operations desirable
- Spanish and/or Portuguese language skills a plus
- Comfortable with extended international travel and working across multiple time zones
- Strong English written and verbal communication skills
- Proficient with PC-based office tools, such as Microsoft Word, Excel, Outlook, and PowerPoint
